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SUPPORT

At The Helix, we offer more than just a venue.

 

We provide comprehensive support to ensure your event is a resounding success. From our state-of-the-art spaces to our dedicated teams, we are here to assist you every step of the way.

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TECHNICHAL

Our backstage tech support team is dedicated to ensuring that every technical aspect of your event runs smoothly. From lighting and sound to stage management and special effects, our experts are equipped with the latest technology and skills to support your production. Whether it's a live concert, a theatrical performance, or a corporate presentation, our backstage tech team will work with you to create a seamless and professional event.

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BOX OFFICE

We take the hassle out of event ticketing with our comprehensive box office services. Our team will handle all aspects of your event ticketing, from sales to check-in on the day of your event. We use advanced ticketing systems to manage your bookings efficiently, providing a seamless experience for your attendees. On the day of the event, our professional staff will ensure a smooth check-in process, allowing you to focus on delivering a fantastic event.

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OPERATIONAL

Our operational support includes our experienced operations, technical, and front-of-house teams. They are committed to making your event run smoothly, coordinating every aspect of your get-in, get-out, and the event itself. Our technical team is on hand to manage all your audio-visual needs, ensuring that your event's production is flawless. Our front-of-house staff will provide exceptional service to your guests, ensuring a welcoming and professional atmosphere. From the moment you arrive to the final curtain call, our team will be there to support you.

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MARKETING

Promoting your event is crucial, and our in-house marketing manager is here to help. We will work closely with you to feature your event on The Helix website and promote it to the right audience, both internally and externally. Our marketing strategies are tailored to maximize your event's visibility and reach, leveraging our established channels and audience to boost attendance and engagement. From social media campaigns to email marketing, we provide a comprehensive marketing package to ensure your event gets the attention it deserves.

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