Key Tasks and Responsibilities:

• Provide an efficient box office sales service using a computerized ticketing system (currently Ticketsolve). Training will be provided.
• Respond to all enquiries received at the Box Office regarding The Helix Theatre.
• Maintain and nurture relationships with regular attendees of The Helix.
• Input and update the database as required.
• Reconcile and record transactions on a daily basis.
• Adhere to the Company's Health and Safety policy.
• Perform any additional tasks as reasonably required by the Box Office Manager.
• Contribute positively to the work of the Box Office team and the Company as a whole.
• Serve as the main reception point for the Theatre.
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Desirable Skills :

Ability to work independently and as part of a team. Ability to work calmly under pressure.

Essential Skills

Computer Literate: Experience with Ticketsolve preferred, but not essential.
Proficiency in Microsoft Office.
Excellent Customer Service skills.
Sales Background and Cash Handling experience.
Excellent Telephone Manner.
Positive Attitude.

Please apply in writing, enclosing a CV and the names and addresses of two referees to:
[email protected]

Closing Date: Friday, 27th September 2024.