PART-TIME/CASUAL BOX OFFICE AGENT
KEY TASKS AND RESPONSIBILITIES
- To provide an efficient box office sales service operating a digital ticket system-- currently Ticketsolve. Training provided.
- To answer all enquiries received at the Box Office relating to The Helix Theatre.
- To maintain and nurture relationships with regular attendees to The Helix.
- To input and update the database as required.
- To reconcile and record transactions on a daily basis.
- To adhere to the Company’s Health and Safety policy.
- To carry out any other task which may be reasonably required by the Box Office Manager.
- To make a positive contribution to the work of the Box Office team and Company as a whole.
- To act as main reception for the Theatre.
- Available to work evenings and weekends. Shift flexibility essential.
PERSON SPECIFICATION
Essential Skills
- Computer literate (experience of Ticketsolve preferable but not essential)
- Excellent Customer Service skills,
- Sales experience.
- Cash-handling experience.
- Excellent telephone manner.
- Positive Attitude.
Desirable Skills
- Ability to work under your own initiative and as part of a team.
- Ability to work calmly under pressure.
- Active interest in theatre/events
Email [email protected].
Closing Date Friday 10th May 2024.