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Accessibilty

Accessibilty

Welcome to The Helix, where inclusivity is at the heart of our mission. As ‘The Home of Live Entertainment’, we believe that everyone should have the opportunity to enjoy live performances to the fullest extent, which is why we're committed to providing accessibility options for all our guests.

Wheelchair Access:

At The Helix, we have designated wheelchair seating on the ground floor in both The Mahony Hall and The Theatre. For Conferencing & Events, we have lift access to any floor if required. If you require assistance and contact The Helix in advance of your visit, our box office and front of house teams are here to assist you with both your booking and access on the day of your event. To ensure we can accommodate your needs seamlessly, please contact The Helix by emailing [email protected].

Audio Assistance:

We understand the importance of clear audio for an immersive experience. That's why we offer access to an Audio Loop system and provide headsets for those who need them. To guarantee availability and proper setup, please reach out to The Helix ahead of your visit by emailing [email protected].

Visual Accommodation:

For guests with visual impairments, we strive to make necessary accommodations to enhance their experience. By informing us in advance of any visual impairment, we can work to accommodate your needs by manner of proximity to the stage or more suitable seating- subject to availability. To ensure we can cater to your specific requirements, please contact The Helix prior to attending by emailing [email protected].

At The Helix, accessibility is not just a feature; it's a commitment. We're dedicated to ensuring that all guests feel welcome and have the support they need to fully enjoy our performances. Please don't hesitate to reach out to us in advance so that we can make your visit as comfortable and enjoyable as possible.