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Severe Weather Cancellation Policy

Severe Weather Cancellation Policy

Severe Weather Cancellation Policy:

In the event of cancellation by the venue due to snow or very severe weather please note:

  • Whereby the venue cancels a show the venue will make all reasonable efforts to contact all patrons affected via phone and email.
  • A notice will be placed on website and through all social media channels.
  • A notice will be visibly placed around venue and on venue Box Office phone lines.
  • Full attempts will be made to seat patrons in another suitable performance. Where this is not possible full refunds will be allocated for the performance tickets. No refunds will be made towards any other out of pocket expenses.

In the event a patron is unable to attend a show due to snow or very severe weather please note:

  • If the show goes ahead as planned all reasonable efforts will be made by the venue to move a patron unable to attend to another suitable performance if and when available
  • Whereby this is not possible or suitable the venue is under no obligation to make any refund to patrons relating to tickets purchased for this performance or any other expenses which may have occurred.